Shipping
Orders are dispatched with FREE WORLDWIDE SHIPPING within 3-5 days.

Delivery Times
Delivery times from this point vary by country. Please see the table below. Once your order is shipped, you will receive a tracking number via email.

The prints will be sustainably packaged and well-protected. More information here.

Customs
We offer customs-free delivery to the UK, EU, and US, and customs duties are prepaid for Canada, Switzerland, Norway, Australia & South Africa; however, for other regions, you may have to pay a customs clearance fee as required by your port of delivery.

We can proudly say that the quality of the prints is truly outstanding! Our photographs are printed on off-white Photo Rag Giclée paper with a matt finish. This print is of museum-grade quality with beautiful minimal textured paper.

Paper
The acid-free Hahnemühle paper (Photo Rag Giclée 308gsm) from the world’s oldest paper mill, which has been producing fine art papers for more than 500 years.
This type of archival paper has a guaranteed life of 100+ years!

Frames
Our prints come unframed and will fit many off-the-shelf standard frames.

All prints come in a robust, 100% sustainably sourced, recyclable cardboard envelope or tube.

From the paper to the packaging tape being used, all packaging materials have been carefully selected to reduce the impact on the environment whilst still ensuring the prints gets to you in perfect condition. Plastics are kept to a minimum, and all packaging materials are sustainably sourced, being a mixture of recycled, recyclable, or biodegradable materials.

All papers and wood-based materials are sourced from Forestry Stewardship Council-certified sustainable sources.

We work with a fully end-to-end carbon-neutral printing partner, so all prints and their delivery are certified carbon-neutral.

Our prints are end-to-end carbon neutral. This means that we can minimize our energy usage and use suppliers of renewable energy. Where unavoidable, we offset all of our carbon emissions.

In the unlikely event of receiving a damaged print, please contact us at prints@saltinourhair.com within 48 hours with pictures of the damage. Once confirmed, we will replace the print free of cost.

Refunds
Our prints are made on order for you, and therefore, we do not provide refunds.

If you’d like to exchange it for another of equal value, you’ll need to cover the printing + shipping costs.

Please contact us at prints@saltinourhair.com with any other questions.